Knox Fitness Membership Cancellation Policy

Cancellation Procedures:

All membership cancellations must be completed using the official Cancellation Form available in the lobby of Knox Fitness.

To cancel your membership:

• Pick up a Cancellation Form in the lobby.

• Complete and sign the form in full.

• Submit your completed form by placing it in the drop box located in the lobby — no need to wait for staffed hours.

Important Notes:

• Cancellations are not accepted via phone, email, social media, or verbal request.

• All forms must be submitted at least 5 days prior to the end of your billing month to ensure processing before your next payment.

• Members on ACH auto-draft must turn in their cancellation form by the 24th of the month to allow time for processing before the next withdrawal.

• Refunds will not be issued for memberships that have already been billed.

• Members are responsible for maintaining valid payment methods and ensuring sufficient funds are available; Knox Fitness is not liable for overdraft or bank fees.